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Ecommerce fulfillment

Ecommerce order fulfillment from Lorton, Virginia

We store your inventory, pick and pack every order, and ship it the same day when the order comes in by 1 PM Eastern. Pick & pack starts at $1.75 per order with the poly mailer included.

What's included

The full order cycle, handled

  • Receiving and counting every carton, pallet or container you send
  • Storage organized by SKU, with live counts in your client portal
  • Automatic order import from your sales channels
  • Picking, packing and a poly mailer on every order
  • Shipping labels with UPS or USPS, tracking synced to your store
  • Returns inspection and restocking
  • Branded packaging and inserts when you supply them
Pick shelving with bagged inventory in the Lorton warehouse

Pick & pack pricing

First item in an order$1.75
Each additional item$0.40
Same-day cutoff1 PM ET
Poly mailerIncluded
Box (if needed)from $1.10
Returns processed$3.00

Example: a 2-item order costs $2.15 to pick and pack, before postage.

Full rate card →
Channels

Connect the channels you sell on

Orders from every channel come into one system and ship from one inventory pool.

ShopifyAmazon Seller CentralWalmart MarketplaceeBayTikTok ShopCSV order upload
Order flow

What happens to every order

Order imports

A customer buys on your store and the order lands in our system automatically.

Pick

Our team picks each item by SKU and bin location and checks it against the order.

Pack

Items are packed in a poly mailer or box, with your inserts if you send them.

Ship & track

Orders in by 1 PM ET go out with UPS or USPS that day, and tracking posts back to your store.

Returns

Returns processing

Every return is opened, inspected and either restocked or set aside, for $3.00 per return.

Sellable units go back into available inventory right away, so they can ship on the next order. Damaged units are logged and held for your instructions.

B2B

Wholesale & retail orders

Need to send case packs to a retailer or a pallet to a distributor? We handle B2B orders from the same inventory.

B2B orders are quoted per order based on cartons, pallets and labeling requirements.

Shipping

Fast ground delivery to the East Coast

From Lorton, UPS Ground reaches most East Coast cities in one to two business days.

DestinationUPS GroundRelative time
Washington, DC1 day
Richmond, VA1 day
Baltimore, MD1 day
Philadelphia, PA1–2 days
New York, NY1–2 days
Boston, MA2 days
Charlotte, NC2 days
Atlanta, GA2 days
Chicago, IL2–3 days
Miami, FL3 days
Dallas, TX3–4 days

Typical UPS Ground business days from Lorton, VA. Actual transit varies by carrier, service and season.

FAQ

Fulfillment questions

How do orders get from my store to your warehouse?

We connect your Shopify, Amazon, Walmart, eBay or TikTok Shop account to our system. New orders come in automatically, and tracking numbers go back to your store when the order ships.

Can you use my branded boxes and inserts?

Yes. Send us your boxes, inserts or thank-you cards and we'll pack them into every order. If you don't have boxes, ours start at $1.10.

Do you ship wholesale and retail orders?

Yes. We pick and ship case packs and pallets for wholesale and retail orders. These are quoted per order based on size.

How are returns handled?

Returns are $3.00 each. We open the package, inspect the item, restock sellable units and log anything damaged so you can decide what to do with it.

Get your fulfillment quote

Tell us your volume and channels. We reply within one business day.